http://journal.poltekpar-palembang.ac.id/index.php/jh/issue/feed Journal Hotspot 2021-10-27T17:04:42+00:00 Pusat Penelitian dan Pengabdian Masyarakat p3m.ms@poltekpar-palembang.ac.id Open Journal Systems <p><strong>Journal Hotspot (JH)</strong> is the leading international journal in Indonesia's travel and tourism field. Comprises many activities forming one of the world's fastest-growing international sectors. It takes an interdisciplinary approach and includes planning and policy aspects of international, national, and regional tourism and specific hospitality management studies. The journal's contents reflect its integrative approach - including primary research articles, discussion of current issues, case studies, reports, book reviews, and forthcoming meetings.</p> http://journal.poltekpar-palembang.ac.id/index.php/jh/article/view/18 Compatibility of the Number of Room Attendant at Imara Hotel Palembang 2021-10-26T17:06:17+00:00 Trisna Rahmania trisnarahmania93@gmail.com Dilla Pratiyudha dia@poltekpar-palembang.ac.id Arrahman arrahman.ar07@gmail.com <p>This study was aimed at knowing the occupancys of room at Imara Hotel Palembang and finding out the suitability of the room attendant quantity. This study is quantitative descriptive method with observation, interview, and questionnaire data collection techniques. Based on the results of research, the room occupancy rate at Hotel Imara Palembang for the period January to July was 41% with information on the number of rooms available (15,264 rooms), occupied rooms (6,272 rooms), empty rooms (5,613) and empty rooms (8,989 rooms). Based on the results of the formula, the suitability of the number of room attendants at Hotel Imara Palembang is not in accordance with the occupancy rate of rooms, because has two room attendants, while requires three room attendants to carry out the operational process of cleaning guest rooms efficiently.</p> 2021-10-27T00:00:00+00:00 Copyright (c) 2021 Trisna Rahmania, Dilla Pratiyudha, Arrahman http://journal.poltekpar-palembang.ac.id/index.php/jh/article/view/20 Standard of Four-Star Hotel Toilet Hygiene in Palembang 2021-10-26T18:14:29+00:00 Zulkifli Harahap taslimbrilliant9@gmail.com Muhammad Taslim taslimbrilliant9@gmail.com <p>Since hosting the Sea Games and Asean Games, Palembang has become one of the tourist destinations in Indonesia. To support its role as a tourist destination, the existence of accommodation is clearly needed. The study was conducted to find out the standards of public toilet hygiene, which is one of the most important parts of a hotel. There are five hotels that are used as qualitative research objects. Data is taken through interviews, surveys and literature studies. The results obtained state that the standard in each hotel is perfect with a value of one hundred each. The advice given is that the cleanliness that has been achieved should be maintained.</p> 2021-10-27T00:00:00+00:00 Copyright (c) 2021 Zulkifli Harahap, Muhammad Taslim http://journal.poltekpar-palembang.ac.id/index.php/jh/article/view/22 Utilization of Instagram Social Media in Repairing Image of Anyer Beach Tourism 2021-10-26T18:27:01+00:00 Indah Pratiwi Indahtiwi1976@gmail.com Annisarizki annisarizzkii@gmail.com Dwi Nurina Pitasari Dwi.nurina@gmail.com <p>This study aims to determine the use of Instagram social media in improving the image of Anyer beach tourism through organizing the Anyer Krakatau Culture Festival event and promoting it to the public through the Instagram account @akcf_official. This research uses a case study method with a qualitative approach. The determination of the informants was carried out using a purposive sampling technique with three informants as key informants and one informant as secondary informants. Data collection techniques using observation, interviews, literature study and documentation. The validity technique is done by data triangulation. The theory used in this study is the CMC (Communication Mediated Computer) theory and using the PR Transfer Process model.</p> 2021-10-27T00:00:00+00:00 Copyright (c) 2021 Indah Pratiwi, Annisarizki, Dwi Nurina Pitasari http://journal.poltekpar-palembang.ac.id/index.php/jh/article/view/23 Tunda Island as a Marine Tourism Destination 2021-10-26T19:33:02+00:00 Iman Mukroman ronny.yudhi@untirta.ac.id Ronny Yudhi Septa Priana ronny.yudhi@untirta.ac.id Asri Sulistian ronny.yudhi@untirta.ac.id <p>This study was conducted to determine the Tunda Island as a maritime tourism destination. It was reviewed by using SWOT analysis. This study uses qualitative research methods with data collection techniques such as interviews, observation, documentation studies, and focus group discussion. Results of research conducted shows that the Island Tunda as a maritime tourist attraction has the power in the form of underwater beauty. Besides, it also has a big opportunity in terms of strategic location and not far from the center city. But Tunda Island has several weaknesses in the form of human resource and low tourism awareness, as well as waste problem. The challenges faced by Tunda Island is the preservation of underwater parks that can be threatened when many tourists who come and tourism activities.</p> 2021-10-27T00:00:00+00:00 Copyright (c) 2021 Iman Mukroman, Ronny Yudhi Septa Priana, Asri Sulistian http://journal.poltekpar-palembang.ac.id/index.php/jh/article/view/27 The The Effect of Electronic Word of Mouth Communication through Instagram on the Decision of Domestic Tourists Visiting Peucang Island 2021-10-27T16:48:22+00:00 Ronny Yudhi Septa Priana ronny.yudhi@untirta.ac.id <p><em>The purpose of this research is to analyze the influence of word of mouth intensity, positive valence word of mouth, and word of mouth content partially and simultaneously to the decision of domestic tourists visiting Peucang Island tourism object in Pandeglang. The population in this study were individuals who had made tourist visits at Peucang Island at Ujung Kulon National Park in Pandeglang. This research uses non probability sampling method with purposive sampling technique, and the sample used is 120 people. The result of data analysis shows that: 1) Word of mouth intensity has a positive and&nbsp; significant influence on the decision of domestic tourists visiting Peucang Island in Pandeglang District; 2) Word of mouth positive valence through social media instragram has a positive and significant influence on the decision of domestic tourists visiting Peucang Island in Pandeglang; 3) Word of mouth content through social media instagram have a positive and significant influence on the decision of domestic tourists visit Peucang Island in Pandeglan; 4) Word of mouth intensity, positive valence word of mouth and word of mouth content, meaning word of mouth intensity, positive valence word of mouth and word of mouth content through social media instagram simultaneously has a positive and significant influence on the decision of domestic tourists visiting Peucang Island in Pandeglang.</em></p> 2021-10-27T00:00:00+00:00 Copyright (c) 2021 Ronny Yudhi Septa Priana